Empower Your Workforce with Microsoft 365 Copilot Use Cases Singapore

🗃️ 86.9% of 327 learners rated this course 4 or 5 out of 5 SkillsFuture Credits, UTAP & SFEC Grants Eligible
Empower Your Workforce With Microsoft 365 Copilot Use Cases
📅 Next Class ⚡ 25 Nov 2026
From S$292.50 after WSQ Grant*
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1-Day Microsoft Copilot Course in Singapore, in Class. Laptop and Copilot Licence Provided.

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Microsoft Copilot Use Cases Course in Singapore at Intellisoft With WSQ SkillsFuture SFEC
View Dates & Register → 💬 Enquire About This Course
Trusted by
WSQ Accredited · Intellisoft
🔥 Filling Up Fast
Next Available Date
📅 Next Class ⚡ 25 Nov 2026
Course Details
⏰ Duration 1 Day
📍 Venue Fortune Centre, Singapore
👥 Class Size Up to 25 Pax
🎓 Certificate ✓ WSQ Certificate Issued
Accreditation
🔖 TSC Code ACC-ICT-3004-1.1
From S$292.50 after WSQ Grant*
Full fee: S$817.50 incl. 9% GST  ·  See grant table →
🏛️ WSQ & SkillsFuture funding available — view full grant breakdown →
Book My Seat → 💬 Enquire About This Course
✓ Trainers rated 4.7/5 · We reply within 2 business hours
🏛 Up to 70% SSG Grant  ·  Pay from S$292.50 after funding
WSQ Funded SkillsFuture UTAP SFEC Learn more ↓
About This Course

Overview of This Microsoft 365 Copilot Course in Singapore

Empower Your Workforce with Copilot for Microsoft 365 Use Cases is a one-day, hands-on Microsoft Copilot course in Singapore, held in class at Fortune Centre. It introduces business users to Microsoft 365 Copilot’s capabilities. You work on a class laptop with a Copilot premium licence, so you don’t need a Copilot subscription of your own.

Participants will explore how Copilot integrates with various Microsoft 365 applications to enhance productivity across multiple business functions.

The course combines foundational knowledge with practical exercises tailored to real-world scenarios.

In class you work through the use cases below, then apply them to tasks from your own role.

  • Executives Use Case

  • Sales Use Case

  • Marketing Use Case

  • Finance Use Case

  • IT Use Case

  • HR Use Case

  • Operations Use Case

  • Challenge Use Case

Learn the Latest Copilot Premium Features

Microsoft Copilot has adds new features every few months. In class you use the ones available on the class licence, such as

  • Creating Custom Agents,
  • Learning about pre-built agents like Prompt Coach, Writing Coach
  • Using the Deep Thinking Mode to get better insights and better responses
  • Using Copilot in Teams to ask questions about what happened so far, what are the issues (while the Teams meeting is still in progress)
  • Scheduling Prompts to run at particular times and sending you an email once the job is done
  • Checking your recent emails automatically and identifying the important ones, the ones from key clients or management, and alerting you in a daily summary email at a pre-determined time.
  • Writing formulas, cleaning dirty data, and even analyzing data, creating dynamic dashboards in Excel
  • Creating images and entire presentations, enhancing existing presentations
  • Drafting, and rewriting certain sections of Word documents and proposals to make it better
  • Microsoft Loop Components to  keep the team in the loop always.
  • Microsoft Whiteboard to generate New Ideas
  • And several hidden gems within the tools you are already paying for, but may not be aware of.
Learn how Microsoft 365 Copilot streamlines writing, analysis, presentations, meetings, and everyday business tasks through practical, role-based use cases.
🖥️
Learn By Doing
Hands-on exercises on real Singapore business datasets from the very first module.
👥
Small Class Sizes
10–25 participants for personal attention.
📧
Post-Training Support
You can write to us and we will get our trainers to assist you.
What You'll Walk Away With
🤖 Learn how Microsoft 365 Copilot works across Word, Excel, PowerPoint, Outlook, and Teams in one practical day.
🧩 Practice real business scenarios for Sales, Marketing, Finance, HR, IT, and Operations with guided hands-on exercises.
✍️ Build stronger prompting skills so Copilot responses become more accurate, useful, and aligned to business needs.
⚡ Identify where Copilot can improve productivity, reduce manual work, and support faster decision-making in daily workflows.
What You Will Learn

Learning Outcomes of Microsoft 365 Copilot

🧠

Understand Microsoft 365 Copilot Fundamentals

Grasp what Microsoft 365 Copilot is, how it works, and where it fits into business workflows.

🛠️

Use Copilot Across Core Apps

Work with Copilot in Word, Excel, PowerPoint, Outlook, and Teams for common business tasks.

✍️

Create Effective Business Prompts

Write prompts that guide Copilot to generate clearer, more relevant, and more accurate outputs.

🏢

Apply Department Specific Copilot Scenarios

Use Copilot in practical scenarios for Sales, Marketing, Finance, HR, IT, and Operations.

🚀

Identify Productivity Improvement Opportunities

Spot areas in your own work where Copilot can save time and improve efficiency.

By the end of the session, participants will:

  • Understand what Microsoft 365 Copilot is and how it works

  • Use Copilot in Word, Excel, PowerPoint, Outlook, and Teams

  • Write effective prompts tailored to business needs

  • Apply Copilot in department-specific scenarios

  • Identify areas in their own work where Copilot can boost efficiency

Is This For You?

Who Benefits from Microsoft 365 Copilot Training?

📈

Sales Team Leads

You need faster proposal drafting and client email writing without starting every document from scratch.

📣

Marketing Managers

You need help creating campaign plans and social content quickly while keeping ideas organised.

💼

Finance Executives

You spend too much time summarising financial information and preparing budget-related working documents.

👥

HR Operations Managers

You need faster drafting of job descriptions, summaries, documentation, and task planning across teams.

This course is ideal for:

  • Business professionals seeking to enhance their productivity using AI tools.

  • Departmental leads in Sales, Marketing, Finance, IT, HR, and Operations.

  • Microsoft 365 users aiming to integrate AI-driven solutions into their workflows

  • Business users across departments: Sales, Marketing, HR, Finance, IT, Operations

  • Team leads and managers who want to improve productivity

  • Microsoft 365 users exploring AI capabilities in daily workflows

Before You Attend

Pre-Requisites for Empower Your Workforce With Microsoft 365 Copilot Use Cases

Participants  of the Empower Your Workforce with Copilot for Microsoft 365 Use Cases should have:

    • Basic proficiency with Microsoft 365 applications.

    • No Copilot subscription of your own. You get a class laptop with a Copilot premium licence for the day.

    • No laptop to bring: the class laptop is ready for the hands-on exercises.

🏛️  SkillsFuture Credit eligible — reduce your out-of-pocket cost significantly.

Curriculum

Empower Your Workforce with Microsoft 365 Copilot Use Cases Singapore: Course Outline & Curriculum

Module 1

Welcome & Introduction to Microsoft Copilot

  • What is Copilot
  • Microsoft Responsible AI approach
  • Value proposition for business users
Module 2

Copilot in Action Across M365 Apps

  • Word drafting and summarizing reports
  • PowerPoint presentations from text
  • Excel formulas and data summaries
  • Outlook writing and replying emails
  • Teams meeting recap and action items
Module 3

Prompt Crafting Workshop

  • What makes a good Copilot prompt
  • Hands-on prompts for each app
  • Copilot response refinement
Module 4

Role-Based Use Cases

  • Sales proposal creation and client emails
  • Marketing campaign plan and social content
  • Finance financial summaries and budget sheets
  • HR JD creation and candidate summaries
  • IT and Ops documentation task planning
Module 5

Challenge Scenario

  • Unstructured task scenario
  • Guided Copilot use
  • Peer sharing and feedback
Module 6

Wrap-Up and Action Plan

  • Takeaways
  • Personal Copilot integration strategy
  • Resources for continuous learning

Empower Your Workforce with Copilot for Microsoft 365 Use Cases

Course Outline (1 Day)

 

Time Topic
08:45 – 09:30 Welcome & Introduction to Microsoft Copilot
– What is Copilot
– Microsoft’s Responsible AI approach
– Value proposition for business users
09:30 – 10:30 Copilot in Action Across M365 Apps
– Word: Drafting & summarizing reports
– PowerPoint: Creating presentations from text
– Excel: Creating formulas and summarizing data
– Outlook: Writing and replying to emails
– Teams: Meeting recap, action items
10:30 – 10:45                ☕ Break
10:45 – 12:15 Prompt Crafting Workshop
– What makes a good Copilot prompt?
– Hands-on writing prompts for each app
– Copilot response refinement
12:15 – 13:15 🍽️ Lunch Break
13:15 – 15:15 Role-Based Use Cases
– Sales: Proposal creation, client emails
– Marketing: Campaign plan, social content
– Finance: Financial summaries, budget sheets
– HR: JD creation, candidate summaries
– IT & Ops: Documentation, task planning
15:15 – 15:30 ☕ Break
15:30 – 16:30 Challenge Scenario
– Unstructured task with guided Copilot use
– Peer sharing and feedback
16:30 – 17:45 Wrap-Up and Action Plan
– Takeaways
– Creating a personal Copilot integration strategy
– Resources for continuous learning

🎓 Learning Outcomes

Participants will:

  • Confidently use Copilot in Microsoft 365 apps – covering its basic and premium features.

  • Apply role-specific use cases in daily work

  • Create high-quality prompts that yield accurate results

  • Understand how Copilot helps improve business efficiency

Trusted by professionals from 500+ organisations
Canon CPF Board OCBC NTU NUS Mindef HDB JTC ExxonMobil Sembcorp
AXA Epson NTUC Health DSO Toyota Asia Pacific BNY Mellon Ritz-Carlton Standard Chartered Singapore Police Force Tan Tock Seng Hospital

Training Course Fees & Funding

Full course fee: S$750.00 (before GST & government funding) TGS: TGS-2026062460

Highest Funding
70% Grant

70% SSG Grant

Baseline + Enhanced Training Support

  • SG Citizens aged 40+ (Individual, SME or MNC)
  • SME-sponsored SG Citizens (21+)
  • SME-sponsored PRs (21+)
Course Fee S$750.00
SSG Funding (70%) − S$525.00
Nett Fee S$225.00
GST (9%) S$67.50
You Pay S$292.50
SkillsFuture Credit UTAP Funding* SFEC (Company)
SSG Funded
50% Grant

50% SSG Grant

Baseline SSG Funding

  • SG Citizens aged 21–39 (Individual or MNC)
  • MNC company-sponsored PRs (21+)
  • Individual PRs (21+)
Course Fee S$750.00
SSG Funding (50%) − S$375.00
Nett Fee S$375.00
GST (9%) S$67.50
You Pay S$442.50
SkillsFuture Credit UTAP Funding* SFEC (Company)
Foreigners & other pass holders: Government grants are not applicable. Full course fee of S$750.00 + 9% GST = S$817.50 applies. Contact us for more details.

Additional Funding Options

SF
SkillsFuture Credit

Singapore Citizens aged 25+ can use their SkillsFuture Credits to offset nett fees.
EC
SFEC (Enterprise Credit)

Companies sending local & foreign staff can claim up to $10,000 SFEC funding.
UT
UTAP (NTUC Members)

NTUC members can claim up to 50% of remaining fees (capped at $500/year).*

Need help with funding applications? We'll guide you through the process.

+65 6250-3575 WhatsApp Us

* Terms & conditions apply. Funding subject to eligibility and approval by respective agencies. GST applies on full course fee before subsidy. Fee information is accurate as of Nov 2026.

Register

Register for Empower Your Workforce with Microsoft 365 Copilot Use Cases Singapore

💬 Corporate / Group Enquiry
Date Duration Venue
25 Nov 2026
 Register → 1 Day Fortune Centre, Singapore
9 Dec 2026
 Register → 1 Day Fortune Centre, Singapore
20 Jan 2027
 Register → 1 Day Fortune Centre, Singapore
24 Feb 2027
 Register → 1 Day Fortune Centre, Singapore
17 Mar 2027
 Register → 1 Day Fortune Centre, Singapore
🏢 Running this for a group? Request a Custom Corporate Run →
What Participants Say

What Past Empower Your Workforce with Microsoft 365 Copilot Use Cases Singapore Participants Say

★★★★★
Great trainer, good overviews of everything. Copilot on FAQ, excel, analyst agent, power point slides. learned to do Excel analysis, Create agents, and be a Power user of AI.
N
Neelesh Uppal
Director, Aluminium Offshore Pte Ltd
★★★★
Very advance and convenient in supporting to making tasks more easier. Very knowledgeable trainer and guided us well
E
Edwina Wong
General Manager, Aluminium Offshore Pte Ltd
★★★★
I learned how to Create report, correct email phase Input graphic in reports, and use Copilot in Word, PowerPoint, Excel and Microsoft Outlook. It was totally awesome class.
S
Seow Leng Lee
AVP, UOB
Common Questions

Frequently Asked Questions

What is the course fee and are grants available? ▾
The full course fee is S$750 before grants. With the 70% SSG grant you pay S$292.50 incl. GST (S$225 nett + S$67.50 GST, which is charged on the full fee). With the 50% grant you pay S$442.50 incl. GST. Foreigners and other pass holders pay S$817.50 incl. GST. Singapore Citizens aged 25 and above can use SkillsFuture Credit to offset the nett fee, and companies can use SFEC.
How long is this Microsoft 365 Copilot course? ▾
This is a one-day hands-on course. Class runs from 8:45 AM to 5:45 PM and includes practical activities, guided prompting, role-based Copilot use cases, and an action-planning wrap-up. It is designed for busy business users who want fast, practical adoption.
Do I need any prerequisites before attending? ▾
Yes. Participants should have basic proficiency with Microsoft 365 applications. You don't need a Copilot subscription of your own: every learner gets a class laptop with a Copilot premium licence for the day.
Will I receive a certificate after completing the course? ▾
Yes. Participants who successfully complete the training and pass the short assessment at the end will receive a WSQ Certificate of Attainment issued under the Singapore Skills Framework. To qualify for the WSQ grant and certificate, participants must also meet the minimum attendance requirement of 75% set by SSG.
Is the course conducted in-person or online? ▾
All Copilot classes are conducted in person at Intellisoft's training rooms located at Fortune Centre, 190 Middle Road, #10-08, Singapore 188979. The venue is a short walk from Bencoolen, Bugis, Rochor, and Bras Basah MRT stations, and is disabled-friendly. Corporate in-house training can also be arranged at your company's premises. Contact Intellisoft at +65 6250-3575 or training@intellisoft.com.sg for corporate Copilot training
Who should attend this Copilot for Microsoft 365 course? ▾
This course is ideal for business professionals, departmental leads, Microsoft 365 users, and team leads who want to improve productivity using AI tools. It is especially relevant for users in Sales, Marketing, Finance, HR, IT, and Operations. If your work involves drafting, summarising, planning, reporting, or meeting follow-up, this course is highly relevant.
How do I register for the course? ▾
Choose a date in the Register table on this page and click Register. You can also call 6250 3575 or WhatsApp us and we will help you with the form and your grant. For several staff or a private company run, use the Corporate / Group Enquiry button.
Can I use SkillsFuture Credit for this Copilot course? ▾
Yes. The course is WSQ-funded, so the 70% or 50% SSG grant comes off first and you pay from S$292.50 incl. GST. Singapore Citizens aged 25 and above can then use SkillsFuture Credit to offset the nett fee. NTUC members can claim UTAP (up to 50% of remaining fees, capped at $500 a year), and companies can claim SFEC.
Is this Copilot course suitable for beginners? ▾
Yes, if you already use Word, Excel, Outlook and Teams at work. You don't need any Copilot or AI experience. Module 1 starts with what Copilot is and how it works, and Module 3 is a prompt-writing workshop where you practise in each app.
Which Copilot course should I take? ▾
Take this 1-day course if you already use Microsoft 365 and want to use Copilot in Word, Excel, PowerPoint, Outlook and Teams for your own role. If you also need to learn the Office apps themselves, take Microsoft 365 Word, Excel, PowerPoint With Copilot. To build your own AI agents in Microsoft Copilot Studio, take Create Agentic AI Automations Without Coding.
Can you run Copilot training for our whole team? ▾
Yes. If your company is rolling out Copilot, we can run a private class at your office or at Fortune Centre, with use cases for your departments such as sales, finance, HR and operations. Companies can claim SFEC. Use the Corporate / Group Enquiry button or call 6250 3575.
Do I need my own Copilot licence or laptop for this Copilot course? ▾
No. Every learner gets a class laptop with a Copilot premium licence for the day, so you can use Copilot in Word, Excel, PowerPoint, Outlook and Teams without a subscription of your own.
What time does the Copilot class start and end? ▾
Class runs from 8:45 AM to 5:45 PM, with two tea breaks and a lunch break. Please arrive a few minutes early: SSG funding needs at least 75% attendance.
Does this Copilot course teach prompting? ▾
Yes. Module 3 is a prompt-writing workshop, 10:45 AM to 12:15 PM in the outline. You learn what makes a good Copilot prompt, write prompts in each app, and refine Copilot's answers. In the afternoon you use those prompts on tasks for Sales, Marketing, Finance, HR, IT and Operations.
Can I use what I learn at work after the Copilot course? ▾
Yes, if your company gives you a Microsoft 365 Copilot licence: you use the same Copilot in Word, Excel, PowerPoint, Outlook and Teams that you used in class. If you are not sure which Copilot your account has, ask your IT team before the class. Module 6 ends with a personal plan for where you will use Copilot in your own work.
What is the best Microsoft Copilot course in Singapore? ▾
Look for hands-on time in each app, a Copilot licence in class, and grant funding. This 1-day course gives every learner a class laptop with a Copilot premium licence, covers Word, Excel, PowerPoint, Outlook and Teams, and costs S$292.50 incl. GST after the 70% SSG grant. 86.9% of 327 learners rated it 4 or 5 out of 5 in post-course evaluations.
Can NTUC members get help paying for AI tool subscriptions such as ChatGPT or Claude? ▾
Yes, if you are a paid-up NTUC member. This course is a UTAP-approved AI course, so after the class you can claim support "to defray up to 50% of AI tool subscription costs, subject to the existing annual UTAP cap". The support covers ChatGPT, Claude, Codex and many other AI tools. The cap is up to S$250 a year if you are below 40, or up to S$500 a year if you are 40 or above, and it is shared with your UTAP course-fee claims. You pay for the subscription first, then claim it on the NTUC portal within 6 months of the subscription start date. The subscription must start between 1 May 2026 and 30 April 2028, and within one year of completing this course. Full terms are on NTUC's UTAP page.
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Empower Your Workforce With Microsoft 365 Copilot Use Cases
Next class: 25 Nov 2026 · Fortune Centre, Singapore · 1 Day
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