Negotiation Skills

Negotiation-Skills training at Intellisoft

Negotiation forms the heart of salesmanship and is one of the most important skills in the professional world, whether you are buying, selling or just looking for a raise from your employer. We are negotiating all the time.

The art of negotiation is a challenge for all.  Assertiveness and persuasiveness are sought-after assets, but difficult to acquire.  This training will explore some of the techniques available to successfully execute agreements.

Our team of esteemed instructors, drawn from diverse industries, are successful communicators who come with unique skill sets that they have acquired on their path to success.

Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

SDF Funding is available to Singapore Companies (For company sponsored candidates). Call +65 6296-2995 for Details.SkillsFuture credits ready for Singaporeans. Duration: 1 Day (9am to 5pm)

UTAP Funding: NTUC Members can utilize UTAP to offset 50% of the remaining fees*.

Upon completion of this workshop, participants will:

  • Understand the process of negotiations
  • Be able to apply techniques to improve their negotiation skills
  • Feel more confident about coming to agreements

The whole program is full of exercises, examples and practical scenarios that help to understand the real art and science of Successful Negotiations that create a Win-Win Solutions.

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Anyone who wants to improve their Negotiation Skills and take them to the next level are welcome to join this 1 day practical workshop.

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Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Understanding Negotiation

  • The Three Phases
  • Skills for Successful Negotiating

Getting Prepared

  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation

Laying the Groundwork

  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process

Phase One: Exchanging Information

  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself

Phase Two: Bargaining

  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
About Mutual Gain

  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Phase Three: Closing

  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement

Dealing with Difficult Issues

  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It is Time to Walk Away

Negotiating Outside the Boardroom

  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email

Negotiating on Behalf of Someone Else

  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions

Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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Course Duration: 1 Day

Course Level: Basic

There is no specific pre-requisite. You must have basic knowledge of English, and a willingness to learn how to negotiate.

This program is full of exercises and role plays to understand the process and make you a better negotiator.

Negotiate anything with confidence and win at work and personal life!

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Microsoft Training at Intellisoft

Claim SDF Grant

Companies sponsoring their staff for training can Claim SDF Funding, subject to SSG Eligibility Criteria.

Applicable for Company Sponsored Singaporeans & PRs.

SkillsFuture Ready

Singaporeans can use $500 SkillsFuture Credits for this training to offset the course fees.

Contact us for advise on how to go about claiming your SkillsFuture.

Get Started Today!

Learn By Doing

You learn best when you Do It Yourself.

We teach you, step by step, how you can learn new skills, build your knowledge and enhance your career prospects quickly & easily, with Practical Tips & Tricks!

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Some of the companies that experienced our trainings

How To Register

Register for the 1 Day of Negotiation Skills Training today by simply clicking on the chosen course date available at the top of this page. Need Help?

  1. Call us at +65 6296-2995, SMS / WhatsApp: +65 9066-9991
  2. Send an email  to  OR
  3. Submit an online enquiry if you have  any questions regarding Negotiation Skills training.

We also offer Corporate Trainings for Negotiation Skills Training. If you have a group of people, we can arrange to conduct the Negotiation Skills training at your office location too. Just contact us for logistics. This program can be customized according to your needs and is conducted in house. For more information you can call us at +65 6296-2995  Email to

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