Empower Your Workforce with Copilot for Microsoft 365 Use Cases is a one-day, hands-on course designed to introduce business users to Microsoft 365 Copilot’s capabilities.
Participants will explore how Copilot integrates with various Microsoft 365 applications to enhance productivity across multiple business functions.
The course combines foundational knowledge with practical exercises tailored to real-world scenarios.
We cover some of the most useful use cases from the list here during this practical, hands-on workshop.
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Executives Use Case
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Sales Use Case
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Marketing Use Case
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Finance Use Case
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IT Use Case
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HR Use Case
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Operations Use Case
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Challenge Use Case
Empower Your Workforce with Copilot for Microsoft 365 Use Cases
Course Outline (1 Day)
Time | Topic |
---|---|
09:00 – 09:30 | Welcome & Introduction to Microsoft Copilot – What is Copilot – Microsoft’s Responsible AI approach – Value proposition for business users |
09:30 – 10:30 | Copilot in Action Across M365 Apps – Word: Drafting & summarizing reports – PowerPoint: Creating presentations from text – Excel: Creating formulas and summarizing data – Outlook: Writing and replying to emails – Teams: Meeting recap, action items |
10:30 – 10:45 | ☕ Break |
10:45 – 12:15 | Prompt Crafting Workshop – What makes a good Copilot prompt? – Hands-on writing prompts for each app – Copilot response refinement |
12:15 – 13:15 | 🍽️ Lunch Break |
13:15 – 15:15 | Role-Based Use Cases – Sales: Proposal creation, client emails – Marketing: Campaign plan, social content – Finance: Financial summaries, budget sheets – HR: JD creation, candidate summaries – IT & Ops: Documentation, task planning |
15:15 – 15:30 | ☕ Break |
15:30 – 16:30 | Challenge Scenario – Unstructured task with guided Copilot use – Peer sharing and feedback |
16:30 – 17:00 | Wrap-Up and Action Plan – Takeaways – Creating a personal Copilot integration strategy – Resources for continuous learning |
🎓 Learning Outcomes
Participants will:
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Confidently use Copilot in Microsoft 365 apps
-
Apply role-specific use cases in daily work
-
Create high-quality prompts that yield accurate results
-
Understand how Copilot helps improve business efficiency
By the end of the session, participants will:
-
Understand what Microsoft 365 Copilot is and how it works
-
Use Copilot in Word, Excel, PowerPoint, Outlook, and Teams
-
Write effective prompts tailored to business needs
-
Apply Copilot in department-specific scenarios
-
Identify areas in their own work where Copilot can boost efficiency
Participants of the Empower Your Workforce with Copilot for Microsoft 365 Use Cases should have:
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Basic proficiency with Microsoft 365 applications.
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Access to a Microsoft 365 subscription with Copilot enabled.
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A Microsoft OneDrive account for hands-on exercises.
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This course is ideal for:
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Business professionals seeking to enhance their productivity using AI tools.
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Departmental leads in Sales, Marketing, Finance, IT, HR, and Operations.
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Microsoft 365 users aiming to integrate AI-driven solutions into their workflows
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Business users across departments: Sales, Marketing, HR, Finance, IT, Operations
-
Team leads and managers who want to improve productivity
-
Microsoft 365 users exploring AI capabilities in daily workflows
By the end of the session, participants will:
-
Understand what Microsoft 365 Copilot is and how it works
-
Use Copilot in Word, Excel, PowerPoint, Outlook, and Teams
-
Write effective prompts tailored to business needs
-
Apply Copilot in department-specific scenarios
-
Identify areas in their own work where Copilot can boost efficiency
This course is ideal for:
-
Business professionals seeking to enhance their productivity using AI tools.
-
Departmental leads in Sales, Marketing, Finance, IT, HR, and Operations.
-
Microsoft 365 users aiming to integrate AI-driven solutions into their workflows
-
Business users across departments: Sales, Marketing, HR, Finance, IT, Operations
-
Team leads and managers who want to improve productivity
-
Microsoft 365 users exploring AI capabilities in daily workflows
Empower Your Workforce with Copilot for Microsoft 365 Use Cases
Course Outline (1 Day)
Time | Topic |
---|---|
09:00 – 09:30 | Welcome & Introduction to Microsoft Copilot – What is Copilot – Microsoft’s Responsible AI approach – Value proposition for business users |
09:30 – 10:30 | Copilot in Action Across M365 Apps – Word: Drafting & summarizing reports – PowerPoint: Creating presentations from text – Excel: Creating formulas and summarizing data – Outlook: Writing and replying to emails – Teams: Meeting recap, action items |
10:30 – 10:45 | ☕ Break |
10:45 – 12:15 | Prompt Crafting Workshop – What makes a good Copilot prompt? – Hands-on writing prompts for each app – Copilot response refinement |
12:15 – 13:15 | 🍽️ Lunch Break |
13:15 – 15:15 | Role-Based Use Cases – Sales: Proposal creation, client emails – Marketing: Campaign plan, social content – Finance: Financial summaries, budget sheets – HR: JD creation, candidate summaries – IT & Ops: Documentation, task planning |
15:15 – 15:30 | ☕ Break |
15:30 – 16:30 | Challenge Scenario – Unstructured task with guided Copilot use – Peer sharing and feedback |
16:30 – 17:00 | Wrap-Up and Action Plan – Takeaways – Creating a personal Copilot integration strategy – Resources for continuous learning |
🎓 Learning Outcomes
Participants will:
-
Confidently use Copilot in Microsoft 365 apps
-
Apply role-specific use cases in daily work
-
Create high-quality prompts that yield accurate results
-
Understand how Copilot helps improve business efficiency
Participants of the Empower Your Workforce with Copilot for Microsoft 365 Use Cases should have:
-
-
Basic proficiency with Microsoft 365 applications.
-
Access to a Microsoft 365 subscription with Copilot enabled.
-
A Microsoft OneDrive account for hands-on exercises.
-

Claim SDF Grant
Companies sponsoring their staff for training can Claim SDF Funding, subject to SSG Eligibility Criteria.
Applicable for Company Sponsored Singaporeans & PRs.

SkillsFuture Ready
Singaporeans can use $500 SkillsFuture Credits for this training to offset the course fees.
Contact us for advise on how to go about claiming your SkillsFuture.
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How To Register
Simply fill the online registration form for joining our public classes for Empower Your Workforce with Copilot for Microsoft 365 Use Cases workshop.
CORPORATE TRAINING AVAILABLE: If you have a group of 15 or more participants, we can arrange at exclusive corporate training just for your company only. The training can happen in your office/training room, or at Intellisoft Systems Training facilities in Singapore.
For more information on joining Empower Your Workforce with Copilot for Microsoft 365 Use Cases, Email to training@intellisoft.com.sg or call us at +65 6250-3575.