Use Microsoft 365 Copilot to Work Faster Daily
Empower Your Workforce with Copilot for Microsoft 365 Use Cases is a one-day, hands-on course designed to introduce business users to Microsoft 365 Copilot’s capabilities.
Participants will explore how Copilot integrates with various Microsoft 365 applications to enhance productivity across multiple business functions.
The course combines foundational knowledge with practical exercises tailored to real-world scenarios.
Executives Use Case
Sales Use Case
Marketing Use Case
Finance Use Case
IT Use Case
HR Use Case
Operations Use Case
Challenge Use Case
Grasp what Microsoft 365 Copilot is, how it works, and where it fits into business workflows.
Work with Copilot in Word, Excel, PowerPoint, Outlook, and Teams for common business tasks.
Write prompts that guide Copilot to generate clearer, more relevant, and more accurate outputs.
Use Copilot in practical scenarios for Sales, Marketing, Finance, HR, IT, and Operations.
Spot areas in your own work where Copilot can save time and improve efficiency.
You need faster proposal drafting and client email writing without starting every document from scratch.
You need help creating campaign plans and social content quickly while keeping ideas organised.
You spend too much time summarising financial information and preparing budget-related working documents.
You need faster drafting of job descriptions, summaries, documentation, and task planning across teams.
This course is ideal for:
Business professionals seeking to enhance their productivity using AI tools.
Departmental leads in Sales, Marketing, Finance, IT, HR, and Operations.
Microsoft 365 users aiming to integrate AI-driven solutions into their workflows
Business users across departments: Sales, Marketing, HR, Finance, IT, Operations
Team leads and managers who want to improve productivity
Microsoft 365 users exploring AI capabilities in daily workflows
Basic proficiency with Microsoft 365 applications.
Access to a Microsoft 365 subscription with Copilot enabled.
A Microsoft OneDrive account for hands-on exercises.
🏛️ SkillsFuture Credit eligible — reduce your out-of-pocket cost significantly.
| Time | Topic |
|---|---|
| 09:00 – 09:30 | Welcome & Introduction to Microsoft Copilot – What is Copilot – Microsoft’s Responsible AI approach – Value proposition for business users |
| 09:30 – 10:30 | Copilot in Action Across M365 Apps – Word: Drafting & summarizing reports – PowerPoint: Creating presentations from text – Excel: Creating formulas and summarizing data – Outlook: Writing and replying to emails – Teams: Meeting recap, action items |
| 10:30 – 10:45 | ☕ Break |
| 10:45 – 12:15 | Prompt Crafting Workshop – What makes a good Copilot prompt? – Hands-on writing prompts for each app – Copilot response refinement |
| 12:15 – 13:15 | 🍽️ Lunch Break |
| 13:15 – 15:15 | Role-Based Use Cases – Sales: Proposal creation, client emails – Marketing: Campaign plan, social content – Finance: Financial summaries, budget sheets – HR: JD creation, candidate summaries – IT & Ops: Documentation, task planning |
| 15:15 – 15:30 | ☕ Break |
| 15:30 – 16:30 | Challenge Scenario – Unstructured task with guided Copilot use – Peer sharing and feedback |
| 16:30 – 17:00 | Wrap-Up and Action Plan – Takeaways – Creating a personal Copilot integration strategy – Resources for continuous learning |
Participants will:
Confidently use Copilot in Microsoft 365 apps
Apply role-specific use cases in daily work
Create high-quality prompts that yield accurate results
Understand how Copilot helps improve business efficiency
Full course fee: S$750.00 (before GST & government funding) TGS: TGS-2026062460
Baseline + Enhanced Training Support
Baseline WSQ Funding
Singapore Citizens aged 25+ can use their SkillsFuture Credits to offset nett fees.
Companies sending local & foreign staff can claim up to $10,000 SFEC funding.
NTUC members can claim up to 50% of remaining fees (capped at $500/year).*
Need help with funding applications? We'll guide you through the process.
* Terms & conditions apply. Funding subject to eligibility and approval by respective agencies. GST applies on full course fee before subsidy. Fee information is accurate as of May 2026.
| Date | Duration | Venue | |
|---|---|---|---|
20 May 2026 |
1 Day | Fortune Centre, Singapore | Register → |
24 Jun 2026 |
1 Day | Fortune Centre, Singapore | Register → |
Join thousands of professionals who've trained with Intellisoft. With WSQ funding, this is the most cost-effective way to upskill your team.
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