Current Promotions

PMP Exam Free Preview Session

May 28, 2013 - Tuesday @6:15pm and

June 11, 2013 - Tuesday @ 6:15 pm

 

 

 
 
 
 

How to Manage IT Outsourcing Effectively


Learn the Best Practices, Strategies and Tips of Outsourcing Your IT Operations.

Identifying KPIs, Key Drivers to Operational Excellence, Service Level Agreements - From Conceptualization to Planning to Execution to Successful Delivery and Close.

SDF Funding now Available for SME companies. Call 6296-2995 for Details.

Course Duration: 2 days


Course Objectives
  • Outsourcing as IT resource management tool
  • Outsourcing key drivers including financial considerations
  • Preparing Outsourcing Feasibility Study Proposal to Management
  • Preparing Request for Proposals (RFP) for Outsourcing Evaluation
  • Vendor Selection

These topics include examining the cost & benefit analysis of outsourcing, SWOT analysis of the current IT set-up, risks involved in outsourcing, preparation of outsourcing feasibility study to management and an exercise for the students on the financial consideration for outsourcing.

  • Service Level Agreement (SLA): Major Considerations
  • Managing the Transition: Infrastructure Requirements
  • Monitoring & Audit
  • Managing Exit Strategy
  • Dispute Resolution

This section will cover the major components of outsourcing SLA, including security requirements, monitoring checklist, managing the exit strategy and an overview of dispute resolution.

Further, advanced topics include:

  • Contract Formulation & Negotiation
  • Contract Execution & Management
  • Contract Termination & Migration
  • Creation of Exit Strategies
  • Metrics for evaluating ROI, Success of Outsourcing
Benefits
  • Understand the pros and cons of outsourcing the proposed IT service area
  • Understand the process and the issues involved in an IT outsourcing exercise
  • Preparing the IT Outsourcing Request For Proposal (RFP) and managing the responses from the vendors
  • Selecting prospective supplier and terms of the SLA
  • Negotiation and exit strategy.

Certification
Certificate of attendance would be given to participants.

Materials
Notes in folders will be provided.

Class Size :
8-12 participants

Training Methodology

Classroom based lecture, discussions, case studies, templates and checklists.

How to Register

Register for the 2 Day IT Outsourcing Class Today.

Call Kamini at (65) 6296-2995 or email to training@intellisoft.com.sg for any questions.

We offer Customized Corporate Training for IT Outsourcing. If you have a group of participants, we can conduct this training at your office too. Contact us for details.

Intellisoft System Facebook Link Intellisoft System Linkedin Link Intellisoft System Youtube Link Intellisoft System Twitter Link Intellisoft System Blog Link

Course Enquiry

Select Your Course *
Course Date*
Sponsored*
Full Name*
Address*
Telephone*
Fax
Email*  
Pass Type
No. of Participants*
Our Clients
Mindef Singapore Ministry of Manpower Nanyang Polytechnic National Heart Center Singapore National University Hospital NUS PSB Academy Richemont Standard Chartered Bank Singapore Polytechnic Singapore Land Authority StatsChipPac ST Electronics The RITZ Carlton At Sunrice AXA BNY Mellon Guthre HDB Johnson Control JTC Marina Bay Sands National Park Paypal Semdcorp Vodaphone Xilinx

 

Excel Training Testimonials

I learnt many new tips and techniques to cut down my time in using Excel - Manager, Diethelm Travel

 

Thanks for the excellent training material and step-by-step instructions. The trainer was very knowledgeable about Excel and answered all my questions patiently. - Sentosa Leisure Group.

The greatest strength of this workshop is the handson approach, and a bubbly trainer, which makes the training session much more enjoyable - Changi Airport Group.

Able to apply VLookup, Macros and Pivot Tables easily - M1

Improved my job productivity by 75% - ITE

Exercises and examples to help us understand the functions of Excel, and the pace is good - not too fast and not too slow - Vestas